The Screw Up in Shipping Tracking Numbers for Mac OS X PB Continues

This story was broken first by Macs Only! Saturday morning from the Friday experience of our Ace Reporter, Dana Baggett. Dana paid the extra $10 for "3-day" FedEx but his Apple Store shipping notice came with a UPS tracking number. A customer service rep told Dana that The Apple Store was aware of but would not be rectifying the problem. See more details in the weekend edition.

Unfortunately, the screw up continued past when The Apple Store knew of the problem. The EIC received his shipping notice Saturday afternoon and, despite having paid for "3-day" FedEx, he also received a UPS tracking number. The Apple Store rep told Dana that despite the UPS tracking number, his copy went by FedEx. This may be so since entering our numbers into the UPS tracking system gives "Status: Not Available."

This issue is significant for those who have to arrange for someone to provide an actual adult signature which The Apple Store requires even for the most inexpensive of items. A tracking system is necessary since the Apple Store's "3-day" FedEx is usually more like 4-5 days, with 1-2 days lapsing between shipping notification and the item being picked up by the courier, even on regular work week days.