LiveTime Support 2.5 Out Soon

LiveTime Software announced that version 2.5 of its J2EE based technical support and Helpdesk product, LiveTime Support will ship this month. This version includes a new dashboard for technicians, which provides instant access to key metrics about cases and performance for each user. Also today, LiveTime has strengthened its support for the OSX community, with its offer of customized support and training for members of the Apple Consultants Network (ACN). LiveTime Support is a complete J2EE, web-based technical support and help desk solution providing a comprehensive scalable support infrastructure for organizations.