Apple's press release on its new support policy clears up much of the web chatter of the past couple of months on this i

Apple's press release on its new support policy clears up much of the web chatter of the past couple of months on this issue. Simply put, a purchase date of April 1, 1996, is the cutoff date for free lifetime telephone support. For those with equipment that does not qualify, annual support contracts at $69.95 are available.