New CNet Column: Mac FAQ

"Is your Mac acting up? Hardware gone south, software gone belly-up? Don't know the difference between your preferences and your extensions? Whether you're struggling with a crabby USB device, installing a new OS, or pondering new Mac technology, we have the answers for you in our new biweekly column: Mac FAQ. John Rizzo, former tech editor at "MacWeek" for seven years and the coauthor of "How Macs Work, Millennium Edition" and "The Little Network Book for Windows and Macintosh" is itching to answer all of your Mac-related questions right here."