Sonnet G3 CPU Card Problem

Steve Seiden posted to Apple's Knowledge Base Discussion forum. He simply requested that Apple fix a problem with QuickTime in Mac OS 8.6-9.0.4 that causes crashes with Sonnet G3 CPU upgrade cards, i.e. according to Sonnet. Apple replied "Your post has been removed from the PowerBook discussion forum. ... This area is intended to address technical issues. Discussions of Apple policies and procedures, speculations about future Apple decisions, questions about unreleased products, and issues with repair procedures are not appropriate." Of course, Steve clearly had raised a technical issue that deserves a reply. However, since this is a known issue to Sonnet it seems that they should be clearly informing customers before they buy that Sonnet's G3 CPU cards do no work with Mac OS 8.6-9.0.4 and QuickTime regardless of whether or not Sonnet believes that the crashes result from a bug in the Mac OS. After a complaint Sonnet does advise that the customer downgrade to Mac OS 8.5.1 according to a note posted on MacFixIt.