Consumer Reports Magazine Touts Virtues of Apple and Macs

In a very positive change to CR's usual mistreatment of Apple, the December edition states:

"The survey was based on nearly 5,000 people with desktop computers. Compaq's tech support rated at the bottom. HP, Gateway and Dell's were mediocre. The exception was Apple. 'The people who own Apple computers, they found the support staff quite good and even their Web support was better than the other manufacturers,' Tordesillas said. [...]

In addition to better tech support, Apple's reliability is rated among the best of all the computer makers."

The article covering the report was posted by KIRO, a Seattle TV station. [Dana Baggett]