Kudos for CompUSA Customer Service

From Bill Keart, "My recent purchase of a PowerBook 500 MHZ model from the Alexandria, Va. CompUSA was pleasant and easy. But the PowerBook developed problems quickly with its trackpad button. The store not only allowed a return (admittedly within the 14 day grace period), but the people there allowed me to unpack the replacement and make sure I was satisfied with it before leaving. Coincidently, I had convinced a friend to buy an iMac when I got the original PowerBook. When his unit was less than satisfactory (a shot modem), CompUSA also allowed a painless exchange. This is the kind of service and attention to customer satisfaction that I appreciate. This store will have my business for some time to come."