A new support policy the same as Microsoft's that includes free support on the web (at http://www.info.apple.com/), free

A new support policy the same as Microsoft's that includes free support on the web (at http://www.info.apple.com/), free support from Apple's automated phone response system, free phone support for the first 90 days of ownership and fee-based phone support at U.S. $35 per call after the first 90 days of ownership. [Ed. -- I guess the first two are thought to be legal equivalents in someone's mind to the free lifetime support promised with the purchase of each Apple Computer before 1997. The press release doesn't mention this. Actually, Apple's Technical Support Online is fairly good and improving.]